Privacy Policy

Overview

This Privacy Policy describes how Stewy Homes ("Stewy Homes," "we," "us," or "our") collects, uses, and shares information when you visit stewy.com and its related pages (the "Site"), contact us, or use our services. Stewy Homes is a residential construction and home stewardship company serving the greater Charleston, South Carolina area.

By using the Site, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information you provide to us

When you fill out a form on the Site — for example, to request a discovery call, ask about a project, or express interest in our HouseCall membership — we collect the information you choose to share, which may include:

• Your name, email address, and phone number
• Details about your home and project, such as the type of work you're interested in, scope, timeline, and budget range
• Your preferred date and time for a call
• Anything else you include in a message to us

If you contact us directly by email or phone, we collect the information contained in those communications.

Information collected automatically

When you visit the Site, we and our service providers automatically collect certain information using cookies, pixels, and similar technologies, which may include:

• Device and browser information, IP address, and approximate location
• Pages viewed, links clicked, and the date and time of your visit
• The website or advertisement that referred you to the Site, including campaign identifiers (such as UTM parameters and ad click IDs)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule discovery calls and consultations
• Provide, manage, and improve our services, including HouseCall memberships
• Send you information about your project, appointment, or membership
• Understand how visitors use the Site so we can improve it
• Measure and improve the effectiveness of our advertising
• Comply with legal obligations and protect our rights

Advertising, Cookies & Analytics

The Site uses the Meta Pixel (from Meta Platforms, Inc., the company behind Facebook and Instagram). The Meta Pixel uses cookies and similar technologies to help us measure the effectiveness of our advertising, understand actions visitors take on the Site (such as viewing a page or submitting a form), and show you relevant ads on Facebook, Instagram, and other Meta services. Information collected through the Meta Pixel is shared with Meta and is also subject to Meta's Privacy Policy.

You can manage how Meta uses your information for ads through your Facebook Ad Preferences. You can also opt out of interest-based advertising from many companies through the Digital Advertising Alliance at optout.aboutads.info.

Most web browsers let you refuse or delete cookies through your browser settings. If you disable cookies, some features of the Site may not work as intended. The Site also loads fonts from Google Fonts, which may receive your IP address when the fonts are delivered to your browser.

How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers. We use trusted third-party providers to operate our business, including website hosting and form processing (Netlify), customer scheduling and membership management (Housecall Pro), project management software, email, and advertising and analytics services (such as Meta, described above). These providers process information on our behalf to deliver their services.
• Legal requirements. We may disclose information if required by law, regulation, legal process, or a governmental request, or to protect the rights, property, or safety of Stewy Homes, our customers, or others.
• Business transfers. If Stewy Homes is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Data Retention & Security

We keep personal information for as long as reasonably necessary to respond to your inquiry, provide our services, and meet legal, accounting, and record-keeping requirements. We use reasonable administrative and technical safeguards to protect your information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

• You may opt out of marketing communications from us at any time by using the unsubscribe link in an email or by contacting us directly.
• You may request access to, correction of, or deletion of the personal information we hold about you by emailing info@stewy.com. We will respond to verified requests as required by applicable law.
• You can control cookies through your browser and manage ad personalization through the Meta tools linked above.

Children's Privacy

The Site and our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

Third-Party Links

The Site contains links to third-party websites and services, such as our member portal hosted by Housecall Pro. Those sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date above. Your continued use of the Site after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Stewy Homes
Charleston, South Carolina
info@stewy.com